Loyalty program

Our Loyalty Program is our way of saying thank you for shopping with us and being a part of our world!

$1 Spent = 1 Points

Write a product review

250 points

Register an account with Skin Matrix

330 points

Subscribe to our newsletter

250 points

300 Points can be redeemed for $3

Reward Points Information

VIEWING POINT STATUS

  • To view your Loyalty Point Status: Log Into Your Account via the person icon top right hand corner of your screen or click on the navy Star ICON (mobile device) or navy Loyalty Points + Star Icon (DESKTOP) located above the Chat Icon bottom left corner of your screen, and sign into your account.
  • Once you have logged in, you can see your Loyalty Points total at the top of the pop up. Also you can view ways to earn and ways to redeem.

USING YOUR POINTS

  • Add all your products to the cart that you wish to purchase.
  • Click on the Navy Loyalty Points Icon bottom left corner of your screen.
  • Click on Ways to Redeem
  • Click on Order Discount
  • Move the Slider to the right to indicate how many points you would like to use.
  • Click on the yellow Redeem
  • Click on the yellow Check Out Now - your discount is automatically applied to your checkout.

T's and C's

  • A minimum of 300 loyalty points is required to redeem in a single transaction and a maximum of 1,000.
  • Earn Points on products purchased excluding delivery charges
  • Your Skin Matrix Points have a 400 day expiry
  • Skin Matrix reserves the right to adjust any Active Points balance where the points accrued have not been earned in the intended manner.
  • Product reviews will be actively managed, product reviews that clearly abuse the loyalty scheme will not be granted. All product reviews must be approved by SkinMatrix before points are earned.
  • Loyalty Points can only be redeemed throughout the order process and are not transferable into cash money.

If you are having trouble logging into your account. Jump on Chat with us.

How to Leave a Product Review

STEP01

Login to your Skin Matrix account

STEP02

Navigate to the product you would like to review

STEP03

At the bottom of the page select review

STEP04

Leave your review and select submit.

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