Conditions of Use

JANE IREDALE
We ship Jane Iredale products only to customers within Australia or to customers within such other countries that are not currently serviced by an exclusive Jane Iredale Distributor. Countries that are serviced by an exclusive Jane Iredale distributor, together with contact information for those distributors, are listed at www.janeiredale.com under the heading International Distributors.

DAMAGED GOODS
*If your products are damaged through postage and handling you must notify Skin Matrix within 48
hours and post the damaged goods back to us at our clinic address within 7 working days. Upon receipt of the damaged goods we will post out your replacement good(s).
*No refunds accepted.

MAKEUP PURCHASES
*Skin Matrix does not accept responsibility for wrong colour purchases in the Jane Iredale Mineral Makeup Line.
*If in doubt, order a sample colour kit to find the colour that is right for you.

TRACKING YOUR ORDER
*Please call us (02) 9389 6050 or email sales@skinmatrix.com.au if you haven't received your
order within 5 working days for national postage.
*Skin Matrix does not take any responsibiliy for any items lost in transit.

CHOOSE CAREFULLY as Skin Matrix has a STRICT not return policy
For all orders paid by cheque, your order will be dispatched up receipt of your cheque.

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